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Restart Postbox, and then enter your passwords when prompted.Ĥ) Ensure that a previous setup attempt is not interfering with new account setup.

Take a screenshot of your passwords as a backup.

Click Show Passwords, then Yes to display your passwords.

(Windows) Options > Security > Passwords > Saved Passwords, and click on the Show Passwords button.

(Mac) Preferences > Security > Passwords > Saved Passwords, and click on the Show Passwords button.

Setting up Microsoft Exchange (over IMAP)įor all other accounts, please consult with your ISP or IT administrator. Please contact your IT administrator to determine if IMAP and POP are turned on, and if so, at what settings. For more information, please see this help article: The Exchange protocol is proprietary, but if your Exchange server has IMAP or POP turned on, Postbox should work just fine. IMAP needs to be enabled in your Gmail account. For more information, please see this help article:Īpple requires that you generate app-specific passwords for third-party apps that use your iCloud data. For more information, please see this help article:

Authentication (Password, OAuth2, etc.):įor additional resources, please see Setting Up Accounts.Ģ) Ensure that your email server supports, and is correctly configured to use, IMAP, POP, or SMTP.

Authentication (Password, OAuth2, etc.):.

Connection Security (SSL/TLS or STARTTLS):.

Work with your ISP, hosting provider, network administrator, IT manager, or SysAdmin to get the correct settings for your email account: Postbox staff does not have access to your email credentials. To get your account up and running in Postbox, follow these troubleshooting steps in order.ġ) Ensure that you have the correct settings for your account Some external factors may prevent Postbox from connecting to your account. If your IMAP/POP email server is correctly configured, and if the correct settings are entered into Postbox, it will connect. Note: There are currently no known issues that would prevent Postbox from interoperating with POP, IMAP or SMTP servers.